Legal

Privacy Policy

This draft policy is designed for the HypeLoop production URLs you provided. It is suitable as a working page for provider setup, but it should still be reviewed by your legal or compliance contact before launch.

1. What We Collect

We collect account details you provide directly, campaign participation records, consent records, connected social account identifiers, submission data, and operational logs needed to run the platform securely.

2. How We Use Data

We use personal data to authenticate users, manage campaigns, verify submissions, calculate rewards, prevent abuse, maintain audit history, and communicate platform status or reward updates.

3. Connected Social Accounts

When you connect Instagram or TikTok, we store the minimum account and token data needed to verify ownership of submitted content and retrieve campaign-relevant metrics. We do not use connected accounts for unrelated posting or marketing activity without separate consent.

4. Campaign Consents

Some campaigns may require consent for terms acceptance, metric retrieval, or reuse of qualifying content. Those consents are recorded against the user and campaign so the platform can evidence participation rules later.

5. Sharing and Processors

We may use service providers for infrastructure, analytics, storage, email, or moderation support. We do not sell participant personal data. Information may be disclosed when required for fraud prevention, legal compliance, or platform security.

6. Retention

We retain account, audit, and campaign activity data only for as long as necessary to operate the platform, resolve disputes, prevent abuse, comply with law, and support promoter reporting obligations.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. Requests should be submitted through the HypeLoop support contact once the service is live.

8. Contact

For privacy questions, data requests, or complaints, contact HypeLoop via the support details published on hypeloop.co.uk once the production service is launched.